E241: 📦B2B Commerce Corner #11 | ACCELERATING YOUR PATH TO B2B ECOMMERCE EXCELLENCE - THE RISE OF DIGITAL NATIVES IN B2B - Jess Herzog, Chief

Transforming B2B eCommerce: A Conversation with Jess Herzog

In today's blog post, we'll delve into the world of B2B eCommerce and explore a conversation with Jess Herzog, the eCommerce Manager for Chief Enterprises. Jess brings a wealth of experience and insights into the rise of digital natives working in B2B eCommerce, the challenges and opportunities in the industry, and the future of AI in eCommerce.

The Rise of Digital Natives in B2B eCommerce

Jess Herzog shares her experience as the eCommerce Manager for Chief Enterprises, a company that designs, manufactures, and distributes electromechanical and power systems for the on and off-road automotive industries. With a background in digital and eCommerce, Jess highlights the growing trend of digital natives making headway in B2B eCommerce.

Navigating B2B eCommerce Landscape

As an expert in the B2B space, Jess discusses the complexities of B2B eCommerce, addressing the challenges of product data management, the importance of clean and structured data, and the nuances of customer data in the B2B world. She emphasizes the need for strategic product information and details the critical role of product data in eCommerce success.

The Influence of AI in eCommerce

Delving into the realm of artificial intelligence (AI) in eCommerce, Jess and our expert discuss the potential of AI in streamlining eCommerce operations, enhancing customer experiences, and optimizing backend processes. The conversation touches on the practical applications of AI, the integration of AI within eCommerce platforms, and the potential benefits for businesses.

Embracing AI in B2B eCommerce

The conversation between Jess and our expert sheds light on the evolving role of AI in B2B eCommerce, discussing the potential for AI-driven solutions to revolutionize inventory management, demand planning, and personalized customer experiences. Jess delves into the benefits of leveraging AI within the B2B eCommerce landscape and the strategic considerations for implementing AI solutions in B2B businesses.

Conclusion

In conclusion, the conversation with Jess Herzog offers valuable insights into the evolving landscape of B2B eCommerce and the potential impact of AI on streamlining operations, enhancing customer experiences, and driving business growth. Jess's expertise and experience in the B2B eCommerce space provide a compelling perspective on the opportunities and challenges in adopting AI-driven solutions to propel B2B businesses into the future.

To learn more, check out the related THE ECOMMERCE EDGE Podcast episode below:

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E240: 🎓Mentoring Moments #41 | CHANGING THE TRAJECTORY OF YOUR CAREER TOWARDS DIGITAL & MORE!

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E242: NEXT LEVEL ECOMMERCE EXPERIENCE PERSONALISATION AT SCALE - Kasper Jensen, Hello Retail