E101: Talking eCommerce Pick, Pack, Dispatch & Courier Automation w/ Hakan Steele, Starshipit
INSIGHTS FROM THE TRENCHES: DIGITAL AND ECOMMERCE CHALLENGES WITH Hakan Steele
In this deep dive into the digital and ecommerce landscape, Hakan Steele, the Partnership and Sales Manager at Starshipit, shares valuable insights on the industry dynamics, challenges, and strategies for success. Hosted by Jason Greenwood, this discussion offers an in-depth analysis of the trends and best practices in the world of ecommerce.
UNDERSTANDING THE COMMUNITY AND INDUSTRY DYNAMICS
Hakan Steele have extensive experience in the digital and ecommerce fields, particularly in the Australia and New Zealand regions. They highlight the strong community spirit in these areas, where retailers are incredibly supportive of each other. This unique environment fosters a collaborative rather than competitive atmosphere, which is somewhat different from other global markets.
THE ROLE OF RELATIONSHIPS AND NETWORKING
A significant portion of their success in the industry can be attributed to the professional relationships and networks they have developed over the years. Attending conferences, maintaining active LinkedIn profiles, and participating in industry events have allowed them to keep in touch with peers and stay updated on industry trends. These connections are not just professional but often grow into long-term friendships that add value beyond business.
IMPACT OF GLOBAL CHALLENGES ON LOCAL MARKETS
The conversation also touched upon the global challenges affecting local markets, particularly the disruptions caused by COVID-19. The pandemic has significantly impacted supply chains and operational capacities, leading to increased costs and extended delivery times. Hakan Steele discuss the strategic importance of diversifying supplier relationships and adopting robust digital tools to navigate these challenges effectively.
LEVERAGING TECHNOLOGY FOR BUSINESS GROWTH
Starshipit where Steele works, provides integrated shipping, tracking and logistics management solutions tailored for retailers. This technology plays a crucial role in streamlining operations and enhancing efficiency. Businesses that adopt such integrated solutions can manage their logistics more effectively, leading to improved customer satisfaction and business growth.
FUTURE TRENDS AND PREDICTIONS
Looking ahead, Steele anticipates continued growth in the ecommerce sector, driven by advancing technologies and changing consumer behaviors. Businesses that remain agile and responsive to market demands, while leveraging technology to enhance operations, will be well-positioned to succeed in this evolving landscape.
CONCLUSION
This insightful discussion with Hakan Steele not only sheds light on the current state of the digital and ecommerce industry but also offers valuable strategies for navigating its complexities. For businesses looking to thrive in this sector, understanding community dynamics, building strong networks, and investing in the right technology are key steps towards achieving long-term success.
To learn more, check out the related THE ECOMMERCE EDGE Podcast episode below: